Bremer Way Homeowners Gather to Address Management Transition Concerns

Bremer Way Condominiums, June 13, 2024 - At 7 PM on Thursday, residents of the Bremer Way Condominiums gathered to discuss crucial issues and share information from the recent Board meeting where Board members selected a new management company. Moderated by resident Duane, the meeting aimed to include homeowners who could not attend the earlier 9 AM meeting on Monday. The primary focus was on the upcoming transition to the new management company, Sharper Management, set to begin on July 16.

The meeting stressed the importance of respect and civility, encouraging residents to ask questions and propose solutions to the Board and management. It was also clarified that July HOA dues should be paid to the current management company, MGM.

Concerns Raised by Homeowners:

• Better Working Relationship: A resident emphasized the need for a stronger working relationship with the new management company and manager.
• Payment of July Dues: This issue was addressed during the meeting.
• Management Company Selection: Concerns were raised about the choice of Sharper Management, which has a lower review rating (1.5 out of 5 stars) compared to another contender with a higher rating (3.7 out of 5 stars). Board member Yvonne explained that ratings were not the sole factor in the decision, noting that favorable reviews can sometimes be purchased.
• Use of Preferred Vendors: A resident expressed concerns over the higher costs for maintenance and the lack of competitive bidding for work. The issue of transparency was also highlighted, with many residents agreeing on the need for more openness and inclusion in future management decisions.

Duane's Presentation:

• Review of Sharper Management: Duane presented a detailed review based on various internet sources, including the Better Business Bureau. The review highlighted several homeowner concerns, such as high HOA fees, poor communication, costly and unnecessary repairs, lack of transparency, and inadequate handling of complaints.
• Meeting Agenda Handout: Duane distributed an agenda document that outlined the guidelines for future homeowner gatherings, emphasizing respect and community consensus-building.

Duane also introduced a draft survey aimed at collecting homeowner feedback on Sharper Management. Proposed to be conducted semiannually or as frequently as homeowners desire, the survey is designed to enhance community spirit and address concerns. The survey will evaluate aspects such as professional service, technology use, timely management, customer service, billing, maintenance costs, transparency, HOA fees, and communication issues.

The gathering facilitated open communication among residents, providing a platform for voicing concerns and suggestions about the management transition. The proposed survey is expected to play a crucial role in ensuring continuous homeowner feedback, promoting a more responsive and efficient management process.